Ealing

Mission

Sofishticated shopping

1 GoodGymer made their way to help an isolated older person in Ealing.

  • Madhan
 
Friday, 8th of September 2023

I applied enough sunscreen as the shopping was at my lunchtime and it was scorching hot. It was my second visit to Mr.H and he has the list ready. Like the last time, the shopping has to be done in two shops. But instead of Holland & Barrett, it's M&S this time.

Mr.H has alternatives listed for a few items as he is on a super restrictive organic diet because of his health condition. The ulcer in his foot hasn't recovered yet, so he relies on volunteers to do the shopping for him as he can't walk much.

The shopping list looked simple. Went to M&S and got all the items. It took me some time to find the specific salmon fillet. Then I went to Planet Organic to buy the remaining items. It was a quick one but the person at the till took around 10 minutes to rectify the bill for the previous customer as they took more amount from their card than the actual amount.

Mr.H's flat was on the ground floor. After completing the shopping I went to the first floor to do the second shopping mission as both Mr.H and Mr.A were living in the same building.

The story doesn't end here. After completing both shopping missions, I was walking back to my home which was 15 minutes away. I received a call from Mr.H who said that I brought the wrong salmon. I bought smoked salmon instead of the regular one as the label on the item was similar to the one on the shopping list. He asked if I could go back and return it as he can't eat smoked salmon and only prefers raw salmon.

I apologized to Mr.H and said I'd come back after finishing work and do the exchange for him as his flat was not that far from my home. Around 5:30 pm I went back to Mr. H. He told me to buy the raw salmon regardless of whether they accepted the return or not. I tried exchanging the salmon in M&S. But as per M&S policy, they can't accept returns for meat/fish due to food safety concerns.

I was supposed to buy Wild Alaskan Sockeye Salmon 2 portions. I bought Alaskan Wild Sockeye smoked salmon instead. Also, the fresh one was not there in the morning and it was fully stocked and in front of the display when I went in the evening.

Report written by Madhan


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